I bought this bike in July 2025 and after almost a year I can say that it is just great. It fulfills all my requirements: moving safely, quickly, flexibly and elegantly from A to B, possibly with an adult passenger and some cargo loads, but without being too unwieldy when riding alone.
This bike remains stable at high speed and heavy loads. And surprisingly, riding without motor assistance is not a big challenge, as long as there is no steep uphill.
This bike is also extremely ideal for plane-spotting. Its large front basket is enough for my photography equipment and a ladder can be easily carried at the back if needed. Its battery range is enough for me to ride to the airport (around 10km) and around the airport fence (and then back to home of course).
Although some technical problems occur during my ride, the customer-service team of Fiido is always helpful. They respond rather quickly and give real solutions to the problems.
Another aspect I like is the modular design: one can replace any electrical parts (controller, motor, display etc.) easily even without professional electric & mechanic knowledge.
After all, it is a great bike and I would definitely recommend it to my friends. (A lot of people on the street were fascinated by my bike and asked me where I bought it.)
List of added accessories:
- front basket and cargo net
- back seat and rear pegs
- back basket
- mirrors
- phone holder
- bottle cage
- direction indicators
What I really like about the bike:
- cargo and passenger capacity
- strong and durable frame
- powerful brakes
- trailer capability
- strong power assist
- built-in track recording system
- highly modular and customizable
- long battery range
Minor downsides:
- extremely difficult to be brought onto train (only those with low-floor-accessible bicycle carriage can carry it)
- the battery level display is sometimes inaccurate
Problems occurred during my riding:
- In August 2025, after a long ride uphill with heavy loads (approx. 140kg including rider), the bike jerks when starting with the throttle. Problem got fully solved after the controller got replaced.
- In December 2025, after a long ride uphill off-road in snow at low temperature with heavy loads (approx. 140kg including rider), the bike shut off. Problem got solved after the battery and controller got replaced.
- In April 2026, after a long ride uphill off-road at low temperature with heavy loads (approx. 140kg including rider), the controller burned out with visible smoke. Problem got solved after the controller got replaced. (This time, I contacted Fiido to upgrade to the US-version controller, which has a maximum current of 26A instead of 13A like the EU version.)
Some suggestions to the bike:
- a built-in direction indicator system would be useful for bike at this size
- a stronger controller as official optional upgrade for heavy users like me would be great (the EU version controller with maximum current 13A is really not enough for me)
- an official possibility of carrying extra battery/batteries like Titan would be great
- it would be perfect if orders could be shipped directly to Switzerland (not only to EU region)
